User Acceptance of Terms of Use

Thank you for visiting the Official Web Site of Sangamon Mass Transit District (SMTD), SMTD.org (the "Site"). It is presented to you (as the user) by SMTD. Our Site adheres to preferred Internet standards by complying with the State of Illinois's Public Records statutes and laws, observing and championing Internet etiquette, linking externally without endorsements, and striving for accurate factual information throughout the Site. By accessing or using the Site or any information, materials and data contained in the pages within the Site, the user hereby agrees to and accepts the current terms and conditions (Terms of Use) for use of this Site. SMTD reserves the right to amend and update these Terms of Use from time to time.

By visiting the SMTD Site, users agree that they will not use the Site for any unlawful activity or use it in any way that would violate any of the terms and conditions stated in these Terms of Use. Users agree to comply with all applicable laws, rules, and regulations in connection with the use of this Site, including, without limitation, all applicable intellectual property law, privacy laws, and the Illinois Ban on Texting While Driving Law, Illinois Statutes Section 625 ILCS 5/12-610.2. If at any time you choose not to accept the Terms of Use stated herein, you should not access or use the Site.

If you have any questions, suggestions or comments about the information presented here, please forward them via email to customerservice@smtd.org.

View the complete Terms of Use below:

Severability

Wherever possible, each provision of the Term of Use shall be interpreted in such manner as to be effective and valid under applicable law. Any term or provision herein that is invalid or unenforceable in any situation shall not affect the validity or enforceability of the remaining terms and provisions hereof or the validity or enforceability of the offending term or provision in any other situation. In the event that any clause, term, or condition shall be held invalid or contrary to law: (i) the Terms of Use shall remain in full force and effect as to all other clauses, terms, and conditions; (ii) the subject clause, term, or condition shall be revised to the minimum extent necessary to render the modified provision valid, legal, and enforceable.

Accessibility

SMTD is committed to providing access to all individuals seeking information on the Site. As part of that effort, SMTD has adopted certain standards for the Site developed from the following best practices:

  • Website standards for accessible design set forth by the U.S. Department of Justice under the Title II of the Americans with Disabilities Act (ADA.)

  • Web content accessibility guidelines as provided by the World Wide Web Consortium (W3C).

If you use assistive technology (such as a screen reader, etc.) and have difficulty accessing information on the Site, please contact SMTD at customerservice@smtd.org or 217-522-6087 and provide the Web address of the material you tried to access, the problem you experienced, and your contact information so that you can receive the necessary assistance.

Bus Pass Sales Terms and Conditions

Sangamon Mass Transit District (SMTD) bus passes can be ordered online by making an electronic payment.

Transit riders can order only 7-Day Adult, 31-Day Adult, 7-Day Paratransit, and 31-Day Paratransit bus passes. Reduced fare bus passes (Senior/Disabled/Medicare) must be purchased in person at the main terminal or authorized vendor locations as valid I.D. is required for age, student status and/or disability verification. Once a reduced fare passenger’s account has been validated by SMTD personnel at the main terminal, appropriate bus passes may be purchased utilizing online apps.

Authorized bus pass vendors are able to purchase all bus passes online with the exception of the All-Day bus pass which can only be purchased onboard the bus.

When an online purchase is made, the purchaser will be sent an e-mail confirming their order. Standard shipping via the U.S. Postal Service (USPS) is free. Authorized bus pass vendors have the option of bus passes being shipped for free by USPS or by secure delivery for a graduated rate.

Online orders are usually processed within three business days. For orders shipped within the U.S., please allow 7-10 business days to receive your bus pass.

Orders may be placed 24-hours-a-day, seven-days-a-week; however, orders placed after 2:00 p.m. on Friday, weekends or holidays will be considered received the following business day and will usually be processed within three business days.

Online transaction information is processed using a 128-bit “Secure Socket Layer” (SSL) certificate. This protection makes it extremely difficult – if not impossible – for anyone to intercept personal or credit card information.

All online bus pass purchases are final; bus passes cannot be exchanged or refunded. SMTD does not assume responsibility or liability for bus passes that are lost during shipping. Under Illinois law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, please do not register to purchase bus passes online.

If you have questions regarding your online order or did not receive your bus pass, please call 217-522-6087 or send an email to customerservice@smtd.org. Customers who proceed to the SMTD Bus Pass Shopping Cart purchase page acknowledge and accept the above terms and conditions.

Disclaimer Regarding Accuracy of Information

SMTD makes no representation regarding the completeness, accuracy, or timeliness of any information and data posted on the Site or that such information and data will be error-free. In the event that the information on SMTD's official printed documents differs from the information contained on this Site, the information on this site shall control and take precedence.

Visitors are encouraged to review the official Sangamon Mass Transit website (smtd.org) and the official hard-copy version of all documents upon which they plan to rely.

How We Use Cookies

In order to process some transactions (or in the future to customize content specific to your geographic area or interests), we use cookie technology. A cookie is data that is stored on your computer's hard drive or is stored temporarily by our system. This data allows the user's browser to communicate with the Site's servers. We use the cookie to track your progress during a transaction such as paying your real estate taxes online. The cookie is saved to your computer and keeps track of the pages you visited on the Site. This tracking allows you to move quickly and easily across the Site without having to be reprocessed each time you move to a new page or area of the Site.

Users may choose to reject cookies by modifying their browser preferences. However, if your computer does not accept cookies, that may interfere with your ability to use certain functions that require information from cookies.

Indemnity

As a condition of use of the Site, the user and anyone linking to the Site agrees to indemnify SMTD, its Commissioners, officers, employees, and agents against any and all liability, expenses (including attorney's fees and court costs) and damages arising out of claims resulting from the user's use of this Site or anyone linking to the Site, including, without limitation, any claims alleging facts that if true would constitute a breach of the terms and conditions stated in this Terms of Use. SMTD does not waive any rights or remedies by virtue of providing the Site.

Intellectual Property Rights

SMTD owns all rights, title and interest in the trademarks, logos, and other protected intellectual property of SMTD. You may not use the SMTD trademarks, logos, or other protected intellectual property without SMTD's prior written permission. You acknowledge and agree that nothing on the Site grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of the SMTD intellectual property rights or may be construed to mean that SMTD has authority to grant any right or license on behalf of any third-party trademark owner. You may not reproduce, distribute, display, transmit, modify, perform, adapt, generate derivative works of, or otherwise use the content of the Site without the prior written permission of SMTD unless your use qualifies as "Fair Use" under applicable law. Fair Use includes the reproduction, distribution, display, transmission, performance, and use of the content if done in accordance with 17 U.S.C. §107, 17 U.S.C. §110, or other applicable limitations and exemptions set forth in the U.S. Copyright Act and related laws.

Unless otherwise noted on a particular page or section of the Site, no express permission is required from SMTD for use that falls within Fair Use, provided that (1) no modifications may be made as to the integrity or attribution of the content of the Site, and Content and Compilation, and (2) all copies of the content of the Site must bear accurate identifying information, including proprietary collection information, credit lines, copyright and trademark notices, and a citation to the Site.

Intrusion Detection

For security purposes and to help ensure this service remains available to you, we use special software programs for monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to a government computer system or this Site. These programs collect no information that directly identifies individuals, but they do collect information that could help us identify someone attempting to tamper with this Site.

The user understands and agrees that all activities on this Site may be monitored and recorded. Anyone using this Site expressly consents to such monitoring and recording. WARNING: If such monitoring reveals possible evidence or information of criminal/unlawful suspicious activity, monitoring records may be provided to law enforcement officials without any prior oral or written notice to you.

Jurisdiction

These Terms of Use are governed by the laws of the State of Illinois, United States of America (USA). User and/or anyone linking to this Site consents to exclusive jurisdiction and venue of the courts in Sangamon County, Illinois, USA for any dispute arising out of or relating to use of this Site. The users of the Site or anyone linking to this Site in jurisdictions outside of Sangamon County, Illinois, (including outside the USA boarders) consent and submit to personal jurisdiction in Sangamon County, Illinois.

Linkage

The Site may provide links to websites that are not controlled, maintained, or regulated by SMTD. SMTD is not responsible for the accuracy of the links or the content of those linked websites. Use of information from those websites by the user is voluntary and at the user’s sole risk. SMTD reserves the right to delete any link posted by a user. Users should rely on information from non-SMTD agency sites only after undertaking an independent review of its accuracy. References in those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise, does not constitute or imply endorsement, recommendation, or favoring by the Site. When linking to a non-SMTD agency site, you are subject to the privacy policy and other terms of use of the new site.

Privacy Policy

It is the policy of the State of Illinois that all records of the state or political subdivisions of the state are open for public inspection and copying, subject to certain exemptions. This policy is embodied in the Illinois Constitution, together with the right of an individual to be free from unauthorized governmental intrusion into their private life, as provided in Article 1, Section 6 of the Illinois Constitution. Use of the Site acknowledges that any personal information provided is subject to Illinois's Public Records Policy as stated in 5 ILCS 140, Illinois Statutes, subject to any applicable exemptions.

You do not have to give us personal information to visit the public portions of the Site, download our publications, use our email communications, or access any other public feature of the Site. Under Illinois law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the SMTD agency by phone or in writing. Written correspondences to such agency are also public records unless there are exemptions under the law.

SMTD may use any information, comments, or other material on the Site in connection with the operations, policies, and practices of SMTD. SMTD may or may not identify or reference any user in connection with any posting, comment, or other material submitted on the Site, as SMTD deems appropriate in its sole discretion. Any information, proposals, concepts, ideas, or other submissions on the Site shall constitute publicly disclosed information and may be used by SMTD for any purpose and in any context whatsoever without attribution, payment, or other obligation to the user. If and to the extent any protected material is submitted by any user on the Site, such submission shall constitute an unlimited, perpetual, license, and grant to SMTD for any and all use of the material by SMTD for any purpose and in any context whatsoever without attribution, payment, or other obligation to the user.

Site Security

When you use a credit card, debit card, or an online check to do business on the Site, we protect the integrity and privacy of your account information with advanced technology. SMTD's systems use Internet data encryption technology, known as the Secure Sockets Layer (SSL) protocol, Secure Hypertext Transfer Protocol (SHTTP), and Secure Electronic Transactions (SET).

SMTD makes no representation and assumes no responsibility or liability concerning the accuracy of the information or for any loss which might result to the user through the use of this Site. Please be aware that in the event unauthorized access, unauthorized disclosure, third party intervention, or any loss occurs due to error, omission, or inaccurate information being displayed on this Site, SMTD reserves the right to recover any such damages including any applicable fees, taxes or other funds owed SMTD.

Access to the Site is at the risk of the user. The user must take any and all appropriate steps to maintain the security of the data you are transmitting or receiving from the Site, as well as any information stored on your local computer.

Social Media

Subject to Terms of Social Media Service Provider and SMTD

Twitter, Facebook and YouTube are free services, and as such are susceptible to the interruptions and outages inherent in using any Internet based program. SMTD’s participation in these services is offered as a public convenience to share information about Sangamon Mass Transit District programs, services, events, and activities. SMTD cannot guarantee these services will be available or functional at all times. When participants register for these services, they are subject to the terms of use as provided by the service providers as well as the SMTD terms of use stated herein.

Subject to Text Messaging Rates

Participants are encouraged to research details of their cell phone contract with regard to the cost of text messaging. Standard text messaging rates may apply if you choose to receive tweets through text messaging on your cell phone. SMTD is not responsible for any such charges.

Subject to Illinois Public Records Laws

Most of SMTD’s communications on Twitter, Facebook and YouTube are one-way posts and for informational purposes only. All information posted to a social media site by SMTD is considered a public record under the State of Illinois’s Public Records Law and as such will be archived for the required retention period and available to any person upon request.

What We Collect and Store Automatically

The Site automatically collects the following information:

  • Name of the domain from which you access the Internet (for example, xcompany.com, if you use a private Internet access account, or yourschool.edu if you connect from an educational institution's domain).

  • The page from which you came and the pages that you access.

  • Date and time you access our Site.

  • Internet address of the website from which you linked directly to our Site.

  • The system's IP (Internet Protocol) address you use to access the Site; and

  • The type of browser and operating system you used to access our Site.

This information may be used in the aggregate to count the number and types of visitors to the different pages on our Site and to help us make our Site more useful to visitors like you.

SMTD may also query ridership data from fareboxes and automated passenger counters in order to gather information on system utilization and ridership trends in order to assist in planning service changes or additions to service that would be most beneficial to our passengers. All data is collected anonymously and not associated with individual passenger identities.